DirectNode - Web server cluster | Unstable – Incident details

All systems operational

Web server cluster | Unstable

Resolved
Degraded performance
Started 4 months agoLasted about 8 hours

Affected

DirectNode.nl

Degraded performance from 3:54 AM to 5:21 AM, Operational from 5:21 AM to 11:52 AM

ns.directnode.nl

Degraded performance from 3:54 AM to 5:21 AM, Operational from 5:21 AM to 11:52 AM

Updates
  • Resolved
    Resolved

    A solution has been applied and we will continue to monitor.

  • Investigating
    Investigating

    There still seems to be some instability, websites may be unavailable for 1 to 3 minutes. This is to solve it permanently.

  • Resolved
    Resolved

    Everything is fully operational again.

  • Identified
    Identified

    One of the servers in the cluster has a defective processor, WWW01, WWW02, Managed 05, Managed 06, Managed 07 & Managed 08 are fully operational again. We are still working on a solution for managed 09/10/11.

  • Investigating
    Investigating

    We are currently noticing some instability in one of our web server clusters. This makes WWW01, WWW02 and Managed 05-11 very slow and websites are not loaded. An employee is in the data center and is now investigating the problem.