DirectNode - PMX09 Hardware issue – Incident details

All systems operational

PMX09 Hardware issue

Resolved
Degraded performance
Started 6 months agoLasted about 5 hours

Affected

VPS Nodes

Operational from 4:30 PM to 8:23 PM, Degraded performance from 8:23 PM to 8:57 PM, Operational from 8:57 PM to 9:57 PM

PMX09

Operational from 4:30 PM to 8:23 PM, Degraded performance from 8:23 PM to 8:57 PM, Operational from 8:57 PM to 9:57 PM

Updates
  • Resolved
    Resolved

    The outage has been resolved.

  • Monitoring
    Monitoring

    Another fix has been implemented, we are reviewing the results.

  • Identified
    Identified

    The problem does not seem to be solved, we are working on it.

  • Monitoring
    Monitoring

    PMX09 has a physical problem with the server's hardware. We have noticed this and the component has been replaced. We apologize for the downtime.