DirectNode - Notice history

All systems operational

DirectNode.nl

Operational

VPS Panel - Operational

Server panel - Operational

ns.directnode.nl - Operational

ns.directnode.be - Operational

ns.directnode.eu - Operational

Webservers - Operational

Notice history

Mar 2024

Web server cluster | Unstable
  • Resolved
    Resolved

    A solution has been applied and we will continue to monitor.

  • Investigating
    Investigating

    There still seems to be some instability, websites may be unavailable for 1 to 3 minutes. This is to solve it permanently.

  • Resolved
    Resolved

    Everything is fully operational again.

  • Identified
    Identified

    One of the servers in the cluster has a defective processor, WWW01, WWW02, Managed 05, Managed 06, Managed 07 & Managed 08 are fully operational again. We are still working on a solution for managed 09/10/11.

  • Investigating
    Investigating

    We are currently noticing some instability in one of our web server clusters. This makes WWW01, WWW02 and Managed 05-11 very slow and websites are not loaded. An employee is in the data center and is now investigating the problem.

Storing | Frankfurt
  • Resolved
    Resolved

    The problem is solved.

  • Investigating
    Investigating

    There is currently an outage in Frankfurt, it is being investigated.

Speed maintenance VPS04 & PMX08
  • Completed
    March 17, 2024 at 1:50 AM
    Completed
    March 17, 2024 at 1:50 AM
    Maintenance has completed successfully
  • In progress
    March 17, 2024 at 12:00 AM
    In progress
    March 17, 2024 at 12:00 AM
    Maintenance is now in progress
  • Planned
    March 17, 2024 at 12:00 AM
    Planned
    March 17, 2024 at 12:00 AM

    We are carrying out emergency maintenance on both nodes, this is necessary to improve stability. We do not expect the physical systems to have to be offline, but some interruptions can be expected in the services that run on them.

Frankfurt DDOS Protection (Path) outage
  • Resolved
    Resolved

    The outage has been resolved

  • Monitoring
    Monitoring

    Everything is completely back to normal, we continue to monitor.

  • Identified
    Identified

    The outage has been going on for a while now, we are starting to move to another connection to bring the servers back online. Once path resolves its outage we will migrate back.

  • Investigating
    Investigating

    According to PATH, there is currently an outage in Frankfurt; we are also noticing this at the moment. The following is said by Path: We've observed an issue with one of our carriers and are presently investigating to pinpoint the underlying cause.

Urgent maintenance Virt02
  • Completed
    March 09, 2024 at 9:30 PM
    Completed
    March 09, 2024 at 9:30 PM
    Maintenance has completed successfully
  • In progress
    March 09, 2024 at 9:00 PM
    In progress
    March 09, 2024 at 9:00 PM
    Maintenance is now in progress
  • Planned
    March 09, 2024 at 9:00 PM
    Planned
    March 09, 2024 at 9:00 PM

    We are planning for a urgent maintenance during that time. We notice some problems with this node, we are permanently resolving them.

Feb 2024

PMX09 Hardware issue
  • Resolved
    Resolved

    The outage has been resolved.

  • Monitoring
    Monitoring

    Another fix has been implemented, we are reviewing the results.

  • Identified
    Identified

    The problem does not seem to be solved, we are working on it.

  • Monitoring
    Monitoring

    PMX09 has a physical problem with the server's hardware. We have noticed this and the component has been replaced. We apologize for the downtime.

Maintenance VPS04
  • Update
    February 24, 2024 at 11:10 PM
    Completed
    February 24, 2024 at 11:10 PM

    The maintenance takes a little longer than planned. We expect to have the system back online around 00:30.

  • Completed
    February 24, 2024 at 11:00 PM
    Completed
    February 24, 2024 at 11:00 PM
    Maintenance has completed successfully
  • Update
    February 24, 2024 at 10:04 PM
    In progress
    February 24, 2024 at 10:04 PM

    The server is now physically offline, due to physical maintenance.

  • In progress
    February 24, 2024 at 9:30 PM
    In progress
    February 24, 2024 at 9:30 PM
    Maintenance is now in progress
  • Planned
    February 24, 2024 at 9:30 PM
    Planned
    February 24, 2024 at 9:30 PM

    We carry out maintenance on the system between the specified time. The system will therefore experience some interruption at that time.

Network instability Frankfurt
  • Resolved
    Resolved

    It is fully operational again.

  • Monitoring
    Monitoring

    We will continue to monitor and see if the problem is resolved.

  • Identified
    Identified

    The problem has been found, and solved.

  • Investigating
    Investigating
    We are currently investigating this incident.

Jan 2024

Emergency maintenance network Frankfurt
  • Completed
    January 28, 2024 at 1:25 PM
    Completed
    January 28, 2024 at 1:25 PM

    We are now performing emergency maintenance on the network to get certain configurations right. The network may be somewhat unstable or offline for a moment.

Frankfurt - Network instability
  • Resolved
    Resolved

    After monitoring the system for some time, everything appears to be functioning properly again.

  • Monitoring
    Monitoring

    The issue has been resolved. Services remained operational; however, there was a period of high response times. We will keep a close eye on the network to confirm that the issue has been resolved.

  • Identified
    Identified

    We are currently experiencing some instability in our Frankfurt location. We are aware of it and are working on a solution.

Switch outage Rack 12A
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Identified
    Identified

    We are continuing to work on a fix for this incident.

Jan 2024 to Mar 2024

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