DirectNode - Notice history

All systems operational

Operational

VPS Panel - Operational

Server panel - Operational

ns.directnode.nl - Operational

ns.directnode.be - Operational

ns.directnode.eu - Operational

Webservers - Operational

Notice history

Sep 2024

Onderhoud | WWW01, WWW02, WWW03, Managed 1-8
  • Completed
    September 17, 2024 at 1:47 AM
    Completed
    September 17, 2024 at 1:47 AM

    Het onderhoud is succesvol afgerond. Ook WWW01 is terug online, en klaar voor de laatste migratie naar AlmaLinux 9/Cloudlinux 9.

  • Update
    September 17, 2024 at 12:28 AM
    In progress
    September 17, 2024 at 12:28 AM

    The WWW01 outage is taking a bit longer than expected, this is due to a lengthy kernel update.

  • In progress
    September 16, 2024 at 10:01 PM
    In progress
    September 16, 2024 at 10:01 PM

    We have started the maintenance.

  • Planned
    September 16, 2024 at 10:00 PM
    Planned
    September 16, 2024 at 10:00 PM

    We have recently noticed some instability in the cluster in question, so we will be taking some steps tonight to resolve the capacity issue within the cluster.

    We expect minimal downtime, but some interruption may occur. WWW01 will be unavailable for a little longer due to additional configurations. WWW01 is also the last server that still needs to be transferred from the operating system due to EOL ( End-of-life ). The next maintenance moment for the complete migration will be scheduled as soon as possible.

Ryzen VPS | Frankfurt
  • Resolved
    Resolved

    Server is weer operationeel.

  • Update
    Update

    CPU lijkt kapot te zijn, deze is vervangen. De server komt weer online.

  • Identified
    Identified

    Het probleem is gevonden, we werken aan een oplossing. Onze excuses voor de onderbreking.

  • Investigating
    Investigating

    Er lijkt iets mis te gaan op één van de Ryzen VPS servers in Frankfurt, we onderzoeken het probleem.

Aug 2024

Webserver - WWW01 unstable
  • Resolved
    Resolved

    This morning just after 8am we received several reports from our monitoring indicating that something was going wrong on the WWW01 web server.

    Part of the webserver was still reachable, but also part was not. Mail, the Plesk panel and several websites were not reachable.

    A technician solved the problem as soon as possible. We are still looking for the cause.

Network outage | Frankfurt, Germany
  • Resolved
    Resolved

    The problem has been solved

  • Investigating
    Investigating
    We are currently investigating this incident.

Jul 2024

Web servers | Maintenance
  • Completed
    July 20, 2024 at 2:10 AM
    Completed
    July 20, 2024 at 2:10 AM
    Maintenance has completed successfully
  • In progress
    July 19, 2024 at 10:10 PM
    In progress
    July 19, 2024 at 10:10 PM
    Maintenance is now in progress
  • Planned
    July 19, 2024 at 10:10 PM
    Planned
    July 19, 2024 at 10:10 PM

    We will be performing maintenance on some of our web servers.

    What happens during maintenance?

    A number of our web servers are still running on Centos 7.9, Centos 7.9 is EOL (end of life) from June 30, 2024. This means that we will upgrade the web servers to a different operating system.

    Nothing changes for the customer, everything continues to work the same as it does now.

    We expect websites to be unavailable for approximately 10 to 25 minutes.

    Affected web servers:

    - WWW01

    - WWW03

    - WWW04

    - Managed 1, 2, 3, 4, 5, 6, 7, 8

OS Installations | IJsselstein
  • Resolved
    Resolved

    Installing an operating system works properly again.

  • Identified
    Identified

    The problem has been largely resolved, we are still working on a few adjustments to prevent this in the future.

  • Investigating
    Investigating

    We are currently experiencing some problems when performing an OS installation for both our VPS and Dedicated Servers in IJsselstein. The server that performs the installations is currently overloaded. It is therefore possible that an installation freezes or is very slow. We are working on a solution.

    If an OS installation does not work, do not hesitate to contact us.

Network | IJsselstein
  • Completed
    July 12, 2024 at 12:30 AM
    Completed
    July 12, 2024 at 12:30 AM
    Maintenance has completed successfully.
  • Planned
    July 11, 2024 at 10:00 PM
    Planned
    July 11, 2024 at 10:00 PM

    We are making some upgrades to the IJsselstein network during maintenance. For example, NL-IX will be added and we will start using the DDoS Protection from eranium.io together with NaWas.

    In addition, customers with a Dedicated server that still has a public IP address for IPMI will be converted to an internal IP. And some subnets will be converted to another router.

    We expect this to be the last maintenance for a long time.

  • In progress
    July 11, 2024 at 10:00 PM
    In progress
    July 11, 2024 at 10:00 PM
    Maintenance is now in progress.
Name servers | Maintenance
  • Completed
    July 07, 2024 at 8:30 PM
    Completed
    July 07, 2024 at 8:30 PM
    Maintenance has completed successfully
  • In progress
    July 07, 2024 at 8:00 PM
    In progress
    July 07, 2024 at 8:00 PM
    Maintenance is now in progress
  • Planned
    July 07, 2024 at 8:00 PM
    Planned
    July 07, 2024 at 8:00 PM

    Our name servers are currently only available via IPv4, on the night of July 5 the name servers will be prepared for IPv6.

    Our name servers are redundant. As a result, no interruption is expected, just make sure you use all 3 or at least 2 of our name servers.

    Name servers:

    ns.directnode.nl

    ns.directnode.be

    ns.directnode.eu

Jul 2024 to Sep 2024

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